There are lots of cloud website hosting suppliers on the market, however the majority of them are resellers who have limited resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The level of support that you'll have via this particular channel of communication may vary based on the service provider - several of them offer expert phone support, many others offer common and customer support only as some issues are more time-consuming and it would be far easier to be resolved through a ticket, particularly when the situation needs to be escalated. However, it's good to find that you could always reach your web hosting provider as there are a lot of small-scale matters that can be managed effortlessly and timely through a phone call, not mentioning that you will be able to get additional information regarding the services before you become a customer.

Phone Support in Cloud Website Hosting

As we have live phone support 14 hours per day, you can contact us and talk with our customer support representatives to get more info about all Linux cloud website hosting that we offer and make sure that our servers match the system requirements for your websites before you purchase anything. For your convenience, we now have phone numbers on three different continents so that you can call the one nearer to you - in the USA, Great Britain or Australia. If you're already an existing customer, you'll be able to phone us about general and billing matters, or even about some tech issues. If the situation is strictly technical or it can take more time to analyze, you'll have to employ our ticketing system, which will allow both you and our technical support team to keep track of the details supplied by each side.

Phone Support in Semi-dedicated Hosting

The support services forall the semi-dedicated server plans that we provide include live phone support for 14 hours daily. If you wonder which plan is suitable for your sites, you want to find out more about the package's features or you're looking for any other kind of info on our services, you'll be able to call any of the local numbers which we have in the United States, the United Kingdom and Australia and our customer support agents will assist you. If you already have an account, you're able to get in touch with us about general and sales issues, although we are usually able to assist with a multitude of technical issues as well. For strictly technical issues you'll have to take advantage of our integrated ticketing system where the conversation between you and our technical support crew will be in 1 place, which is the best option when your trouble needs extra time to be solved or it has to be escalated to our sysadmins.