Phone Support in Cloud Website Hosting
As we have live phone support 14 hours per day, you can contact us and talk with our customer support representatives to get more info about all Linux cloud website hosting that we offer and make sure that our servers match the system requirements for your websites before you purchase anything. For your convenience, we now have phone numbers on three different continents so that you can call the one nearer to you - in the USA, Great Britain or Australia. If you're already an existing customer, you'll be able to phone us about general and billing matters, or even about some tech issues. If the situation is strictly technical or it can take more time to analyze, you'll have to employ our ticketing system, which will allow both you and our technical support team to keep track of the details supplied by each side.
Phone Support in Semi-dedicated Hosting
The support services forall the semi-dedicated server plans that we provide include live phone support for 14 hours daily. If you wonder which plan is suitable for your sites, you want to find out more about the package's features or you're looking for any other kind of info on our services, you'll be able to call any of the local numbers which we have in the United States, the United Kingdom and Australia and our customer support agents will assist you. If you already have an account, you're able to get in touch with us about general and sales issues, although we are usually able to assist with a multitude of technical issues as well. For strictly technical issues you'll have to take advantage of our integrated ticketing system where the conversation between you and our technical support crew will be in 1 place, which is the best option when your trouble needs extra time to be solved or it has to be escalated to our sysadmins.