A live chat is a real-time method of communication between a website hosting supplier's support team and its clients. It is a very efficient way to get some information about the web hosting services or have some issue resolved as you're talking to a live agent. The benefits of using a live chat service rather than calling or opening a trouble ticket are the smaller possibility of mistakes at the time you exchange info like usernames or domain names, the more rapid response time because the communication is real-time and the fact that you do not have to stay on the chat constantly - you are able to do something different while the representative examines the issue involved. Furthermore, you're able to be a part of a live chat room from any kind of computer that's connected to the world wide web, avoiding the telephone charges that you'll have to pay when you're calling to a different country.

Live Chat Support in Cloud Website Hosting

As part of the support services that we supply for all of our Linux cloud website hosting, you will find live chat support that is available 24/7, even on holidays. You'll be able to contact us no matter if you already own an account or not, since we will support you with all sorts of things, ranging from providing you with basic information about our solutions if you aren't our customer yet and you're thinking about obtaining one of the plans, to assisting you with installing an email account in an e-mail client. Part of the problems are more complicated and time-consuming, and you will have to take advantage of the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all of our semi-dedicated hosting, you will be able to get the replies for any questions you may have or have lots of issues taken care of without delay. The chat service is accessible each and every day, so you're able to contact an agent even on weekends and holidays. In case you're not sure which package would be better for your sites or if our innovative cloud hosting platform covers some system requirements, you can join the live chat before purchasing anything. In case you're an existing customer, you can get more information about account settings, billing issues as well as a number of common technical issues you may experience, for example if you can't set up an e-mail account in a client on your PC. The live chat will save you lots of time regardless where you are or when you get in touch with us.