Regardless of the fact that the hosting service provided by the different companies seems identical, each provider has got a personalized platform with its own modifications and different ways to accomplish given things. In this situation, an enormous knowledge base will be pretty helpful both for persons with no past experience and for technically proficient users who will ultimately find out how particular operations are performed, but will lose some time in the meantime. The objective of such a knowledge base is to make the hosting service fast and simple to use, saving users plenty of time and effort. The end result is happier clients, as they can swiftly find the info they require, and a lot less work for the help desk team members, because usually most of the questions and issues that clients have are already listed in the knowledge base. If the articles are written well and cover more things, you will be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

If you order a cloud website hosting package through us, you will obtain access to our comprehensive online documentation where you will find information about virtually everything connected with our hosting services. The topics cover anything from how to set up an email account on your smartphone, to how to do different things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp way and offer thorough guidelines on how to complete a specific operation inside your Hepsia Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns apps on your PC. The full archive of articles will be available in the Control Panel’s Help section, but the ones that are relevant to a specific Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to get to know de facto everything about your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting feature detailed online documentation where you will see information about all the functions that our custom-created Hepsia Control Panel offers, plus solutions to various questions and issues that you may bump into. All configuration manuals offer thorough explanations, which goes to say that you won’t need to worry about overlooking something in case you’d like to export a database, for example. The troubleshooting articles cover different feasible causes of specific problems and the solution for each of them, so if you aren’t able to send emails although you have the correct SMTP server settings, for example, you can quickly find out what the reason for this could be and repair the issue with a few clicks of the mouse in your mail client. As Hepsia has quite a few features, you will be able to find related articles in each section. In case you desire to look through all help articles, click on the Help link, which is located in the top right-hand side of the screen.