Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Hosting Control Panel you can find an exhaustive Help Center section featuring tons of help articles and commonly asked questions. They are contributed by our support team of practiced techs. Just type in your question and our clever software will return the most suitable answer.

  • Top quality support service
  • Educational Videos

  • For those of you who would rather find out how to troubleshoot a typically experienced problem by watching a video tutorial, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the video tutorials are very short and simple to understand. They offer you visual presentations of various website administration operations.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock tech support service and come with a 60–minute response time guarantee. Our capable support engineers will be available to you day and night and will resolve any issue that you might possibly have within maximum sixty minutes after the technical support ticket submission. In the majority of cases, a reply will be given to you within twenty minutes.