Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent quality support on time is our main priority, so we backup each Linux cloud website hosting plan with a one hour ticket response guarantee. Once you fill in a ticket or post an email, our customer technical support team will do all they could do to give the most satisfactory answer to your issue and to offer you guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is provided by a team of professional experts who definitely are prepared to answer to your query promptly. You could contact the tech support staff by launching a help support ticket from your Web Hosting Control Panel or by sending us an email message. On business days, you may as well contact us on the telephone or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while operating within the Control Panel, you can always just click the Help control key and track down your query in the selection of posts that will came up. We have as well turned a number of the content articles into video tutorials. The listing of video lessons will come up if you click on the Videos option available in each section.