A 99.9% Server Uptime
The advantage of creating your own cloud website hosting platform is that you don’t need to worry about compatibility issues – you configure a special set of software applications in such a way so as to be compatible with a specific set of hardware elements. The final result is something a lot more stable and reliable, as there are fewer possible risks of failure. We have set up our cloud hosting system atop tried and tested hardware parts together with a strongly customized version of Security–Enhanced Linux in order to create a completely safe environment for your own personal websites.
That’s the reason why, with all our Linux cloud website hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is very important that you also build your own network infrastructure. For this reason, we built a custom–configured internal network in all our data centers. Relying on topflight Juniper routers and switches, our internal network allows for unfathomably fast data transfer speeds and is fully redundant.
Thus, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, irrespective of which hosting package you have chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned cash at risk, you can’t feel truly secure. This is exactly why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel pleased with our service or in case you want to get a bit more powerful hosting solution, like a Linux VPS or a Linux dedicated servers hosting packages – we’ll give you your money back in full, without any hidden costs or return charges.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a response, you’re probably aware of how exasperating this can be, especially when your site is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be at your disposal and they’ll respond to you within an hour. And the best thing is that their average support ticket response time is below 20 minutes!