Q: Why should I transfer my web site? What does website migration involve?
A: The web site migration service provided by Hostmelon is absolutely free of charge and involves transferring all your web files, databases and e–mails from your present provider to your new web hosting account with us. We will also fine–tune all the settings needed for your websites to be fully operational on our ultra–modern cloud hosting platform.Our technicians are fully capable of moving any kind of web site. With years of work experience behind their backs, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made web application with plenty of custom libraries is as elementary as moving a plain WordPress blog.
Q: How much time will it take for my site to be transferred to your platform?
A: While we can’t give you an exact time interval, since there are plenty of factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (when the content is not large).
Q: My personal privacy is essential for me. What details do you need to have?
A: Yeah. We’ll require the name of the site that you’d like us to move. We’ll also need a means to log into your current hosting account so that we can get the content pertaining to your web site.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Nope. Your web site will continue to be available online during the transfer. As soon as everything is completed on our end, we’ll let you know so that you can preview it and check for any problems. If everything is okay, all you will need to do is edit your domain name’s DNS settings.
Q: Will my old hosting provider know that I am leaving them?
A: While we transfer your website content, your hosting provider won’t be aware of the transfer at all. We won’t contact them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can transfer your site from any hosting provider or any Linux–based hosting platform as long as we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.